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What's the difference between I was with the same insurance
company for 10 years using the
same local agent. My car
insurance rates kept going up
every time my policy was
renewed. I decided to explore
and see what better rates I
could get with other car
insurance companies. Friends
and family gave me names of
local agents from insurance
companies they used. All the
agents quoted me really high.
Then, I called a major
insurance company's 800 number
(not through an agent) and got
the lowest quote. So, why do
people use insurance agents?
Is there a reason why it's
better to use an agent?
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I like using an agent because if I have a question, I call the same person or I go to their office and sit across the desk from them. I don't have to call India and then give up and research answers online and hope for the best. I don't like the way big companies dismiss the need for customer service! |
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In addition to what a-mac said; if you have a claim but you are unsure if it is covered you can discuss it with your agent without submitting it to the company. (Companies do not like this - fyi) If you call the company, and it turns out there is no payout on the claim it will count against you and you will probably see a change in your rates. Remember: you get what you pay for. There is one company that has an 800 number that I would be extremely cautious with... |
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